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VisualPulse Requirements

  • 128Mb memory, 40Mb disk space, 1Ghz processor
  • Internet Connection
  • Any of the following operating systems and related java:
    • Windows 2000/XP/2003
    • Sun Java JRE (Java Runtime Environment) 1.1.8 or Microsoft JVM 1.1.4 build 3810 -- details

    or

    • Sun Solaris 2.5
    • Sun JRE (Java Runtime Environment) 1.1.8 -- details

    or

    • Linux 2.2.5-15
    • Java VM 1.1.8 -- details

Java Requirements

Visualware's products are Java based, and require a Java VM (Virtual Machine). Refer to the requirements above for the minimum JVM required for your platform. It is strongly recommended that you keep your Java VM up to date by installing the latest version available for your platform. Subtle bugs are constantly being fixed, and new versions often have speed improvements over previous Java VM's.

Sun Java VM: Download and install the latest J2SE (Java 2 Platform, Standard Edition) JRE (Java Runtime Environment) for your platform, http://www.java.com/en/download/manual.jsp

To check if you already have Sun's JVM installed, or to find the version number:

  1. Open a DOS prompt and type java -version [enter]. If Sun's JVM is present it will give you a version number, or
  2. Go to http://java.com/en/download/help/testvm.jsp

Microsoft Java VM: You can upgrade (new install not possible) your  Microsoft Java VM by visiting http://windowsupdate.microsoft.com (or Start / Windows Update). Press the "Scan for Updates" button and then install the "Security Update: Microsoft Virtual Machine (Microsoft VM)" critical update.

Linux Java VMs: Any of the VMs listed below may be used. Other versions or vendors are not supported at this time.

Support Forms

Please use one of the following forms for all technical support and customer service requests. Before contacting support please see our Support Policy and other resources provided on this Support page for links to the on-line product help and FAQs, which have answers to many questions.



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